Latest News
Call & Collect and Delivery Service
Following the government guidelines we will be continuing to offer our Call & Collect and delivery service following all necessary social distancing measures. We have all your gardening essentials – seed potatoes, Gro-bags, vegetable seeds, strawberry plants plus more vegetable plants arriving Friday. We also have dog, cat and fish food and other essential pet and aquatics items. Please call us on 01842 763267
IMPORTANT CUSTOMER ANNOUNCEMENT
The health and welfare of our customers and staff is paramount – we believe we need to change the way we serve you in the coming weeks to protect this. With this in mind we will now be providing an amended customer service offer that ensures you will still be able to access our range of products. Will be closing access to the main store from 4:30pm today, however from tomorrow you will be able to access our outside plant area, and take advantage of the following services:
- Our spacious plant area will remain open with access via the side gate.
- We will be displaying a selection of our grow your own, garden care, seeds, tools and pet care lines in our under-cover plant area for purchase
- We will have ‘runners’ available on the back door to collect anything else you may require from inside the store.
- We will have a selection of food, drinks and gifts available which you made need at this time – greetings cards, hand soap, puzzles, books and children’s craft kits.
- If you want to see our larger items – garden furniture, bbqs, machinery – we are happy to allow a small amount of customers in the store at any one time
- We have a ‘Call & Collect’ service – call us to place an order, pay and arrange a collection time and we will load it straight into the boot of your car Tel: 01842 778525
- We offer a full delivery service, free with a £30 spend and only £3 below within a 5 mile radius. Please call us if you live further afield. All goods will be left on your doorstep. Tel: 01842 778525
- We are working on a Click and Collect service which we are aiming to have up and running before the end of the week with a full web-shop now underway.
IMPORTANT CUSTOMER UPDATE
Dear friends of Thetford Garden Centre
Self isolating we can help
If you are in self isolation and you have an occasion to celebrate like a birthday, special thank you or even a Mother’s day card. We can send a card directly to a person of your choice by post 💌💌
Please call 01842 763267 or email customerservice@thetfordgardencentre.co.uk for more details!
Payment by Credit or Debit Card
Due to the current situation regarding the COVID-19 Virus, we request where possible that our customers make their payments using a credit or debit card instead of cash to help protect our staff and customers from infection. Please accept our sincere apologies if this causes any inconvenience.
Health & Wellbeing
Here at Thetford Garden Centre the health and wellbeing of our staff and customers is our priority. Today we have put in place extra precautions and stricter cleaning protocols to do our best in limiting the spread of the coronavirus. As per government guidelines we request anyone with a fever or persistent cough to self-isolate for 14 days. We hope this reassures all of our customers – please contact us if you have any questions.