Yearly Archives: 2024

Main duties to include:

• To operate the tills and take payments
• Meeting and greeting all customers
• Answer all customer queries and complaints – in person, on phone and vis social media (Facebook/Instagram), and email. This will involve learning about core goods stocked and their locations
• Dealing with customer returns
• Producing our in-house signage via Adobe InDesign

Applicants must be confident, enthusiastic and able to learn quickly. You will be a lasting impression to our customers and so you will have a great responsibility to provide a high level of customer service at all times. Retail experience and computer skill essential. Full training will be provided.

Hours of work:

Week 1 – Mon 9-6, Tues 9-6, Wed day off, Thurs d/o, Fri 9-4.30, Sat d/o, Sun d/o

Week 2 – Mon 9-6, Tues 9-6, Wed d/o, Thurs d/o, Fri 2.30-8pm, Sat 8-6, Sun 9-4

CV and cover letter to – marie@thetfordgardencentre.co.uk

Mrs Marie Turner

Thetford Garden Centre, Kilverstone, Thetford, Norfolk IP24 2RL

We are looking for a Full Time Shift Leader to join, lead, and provide excellent customer service with our team. You will be responsible for supervising, leading and motivating team members on a daily basis.

As a Shift Leader, you will be the contact point for all team members & customers, so your communication skills should be excellent.

Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities

• Create a positive team environment
• Set clear team objectives & delegate tasks
• Oversee day-to-day operations to ensure smooth service
• Motivate team members
• Locate training needs and organise training
• Ensure excellent customer service at all times
• Recognise high performance and reward accomplishments

Requirements 

• Excellent communication and leadership skills
• Organisational and time-management skills
• Decision-making skills
• A positive attitude
• Experience in ordering & stock control

CV & Cover Letter to – james@thetfordgardencentre.co.uk

Mr James Feuer

Thetford Garden Centre, Kilverstone, Thetford, Norfolk IP24 2RL

This is a great opportunity to join an established family business in our busy successful restaurant Lime Kiln Kitchen, working as a key member of our Front of House team.

As a Head Barista, you will be responsible for supervising and leading the barista team, stock taking and ordering as well as preparing consistently high-quality beverages.

Main duties:

• Ordering and maintaining supplies in line with forecasted demand
• Stock take
• Supporting and leading barista team
• Preparing a wide variety of beverages to the highest standard
• Ensuring equipment and workspace is kept to a consistently high standard, prioritising cleanliness and organisation

Key skills required:

• Previous supervisor and barista experience essential
• Ability to multitask and work calmly under pressure
• Able to operate espresso machines, grinders, and other coffee equipment
• A natural communicator who can lead, train and encourage new baristas to develop
• Ability to create latte art
• A passion for coffee

To apply, please submit your details and CV via email:

james@thetfordgardencentre.co.uk

Thetford Garden Centre, Kilverstone, Thetford, Norfolk IP24 2RL

This is a great opportunity to join an established business in our busy, successful restaurant. Working alongside the Head Chef as a key member of out kitchen team, serving all fresh locally sourced produce.

Key Skills Required:

• Experience gained working as a Chef/Cook in busy restaurant/catering operations
• Creativity – the ability to assist in creating new menus with a hands-on approach and eye for detail
• An understanding of legislation and compliance
• A positive attitude and outgoing personality are a must
• A strong desire to have autonomy in your job and ambition to develop your career in line with the business growing
• Have a flexible approach to working
• Pizza making experience is an advantage but not necessary

CVs to – james@thetfordgardencentre.co.uk

Thetford Garden Centre, Kilverstone, Thetford, Norfolk IP24 2RL

This is a great opportunity to join an established family business in our busy, successful restaurant. Working as a key member of our Front of House team, preparing and serving hot & cold drinks to a consistently high standard whilst keeping your workstation, utensils and equipment clean.

Key Skills Required:

• Previous Barista experience is essential (2 years minimum)
• A flexible and friendly ‘can do’ attitude
• Customer service skills and knowledge
• Enthusiastic to task at hand and the desire to develop new skills

CVs to – james@thetfordgardencentre.co.uk

Mr James Feuer

Thetford Garden Centre, Kilverstone, Thetford, Norfolk IP24 2RL