Job Board

Front of House Manager- Lime Kiln Kitchen

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We are looking for an experienced and people-focused Front of House Manager to lead the day-to-day operation of our busy restaurant and seasonal Norfolk Pizza Co trailers. This is a hands-on role, ideal for someone who thrives in a fast-paced hospitality environment and takes pride in delivering outstanding customer service.

You will be responsible for managing a large front of house team, maintaining high standards across service and presentation, driving sales performance, and creating a positive, engaged team culture. You’ll also contribute to the ongoing development of the restaurant working closely with the Head Chef and the Senior Catering & Hospitality Manager.

Key Responsibilities

  • Lead, motivate and manage a large front of house team, ensuring excellent service at all times

  • Maintain high standards of customer care, cleanliness, presentation and compliance

  • Drive sales performance and support the achievement of agreed targets and KPIs

  • Recruit, train, develop and coach team members, providing ongoing support and performance feedback

  • Create and nurture a positive, inclusive and professional team culture

  • Work collaboratively with the Head Chef to ensure smooth service and a strong front/back of house partnership

  • Support the Senior Catering & Hospitality Manager with planning, rotas, stock control and operational improvements

  • Handle customer feedback professionally, resolving issues and identifying opportunities to improve the guest experience

  • Contribute ideas and initiatives to support the continued growth and development of the Lime Kiln Kitchen and Norfolk Pizza Co trailer

Additional Requirements: Food Hygiene Certificate

Working Hours

This is a full-time position involving alternate weekends, with the likelihood of working every weekend during peak periods.

Why work with us?

  • Family-run, friendly team
  • Competitive pay (based on experience)
  • Staff discounts across the garden centre and restaurant

To apply for the role, please send your CV to James Feuer- James@thetfordgardencentre.co.uk

Here at Thetford Garden Centre, we’re working to create a more diverse, inclusive team that will bring skills, energy, & enthusiasm to our workplace.

29 Jan
Job Board

Front of House Server – Lime Kiln Kitchen

Posted by author-avatar
Join our team as a Front of House Server and be part of a fast-paced, friendly environment. We’re looking for enthusiastic individuals who provide excellent customer service, take orders efficiently, and ensure guests have a great experience.
Responsibilities include:
  • Greeting and assisting guests
  • Taking food and drink orders
  • Delivering meals promptly and accurately
  • Maintaining a clean and organized workspace
  • Working collaboratively with kitchen and Front of House members
Requirements:
  • Strong communication and teamwork skills
  • Positive attitude and reliability
  • Weekend availability is essential
  • Minimum of 1 years serving/catering experience is essential.

 

To apply, please send your CV to: James Feuer – james@thetfordgardencentre.co.uk

Thetford Garden Centre, Thetford, Norfolk IP24 2RL

Here at Thetford Garden Centre, we’re working to create a more diverse, inclusive team that will bring skills, energy, & enthusiasm to our workplace.